Refund and Returns Policy
Last Updated: 26 July 2026
At Kareemat Adebisi, we are committed to delivering high‑quality products and services. Due to the nature of our offerings, we operate a strictly non‑refundable policy.
No Refunds – All Sales Are Final
We do not offer refunds, returns, or exchanges on any products, including:
- Digital products (e-books, downloadable content, online courses)
- Physical products (books, mugs, board games, merchandise)
- Custom orders (personalised or bespoke items)
- Services (coaching, consulting, or any other service)
All purchases are final. Please ensure you have selected the correct items before completing your order.
Exception for Defective or Damaged Goods
In the rare event that you receive a defective or damaged physical product, please contact us within 14 days of receipt. We will assess the issue and, at our discretion, may offer a replacement or store credit. This does not constitute a refund and is subject to our verification.
To report a defect, email us at hello@kareematadebisi.com with your order number, photos of the damage, and a description of the issue.
EU Consumer Rights Notice
If you are a consumer based in the European Union, you have the right to withdraw from a distance contract within 14 days of receipt for physical goods. However, this right does not apply to:
- Digital content that has been downloaded or streamed with your consent.
- Sealed goods that have been unsealed (e.g., books and games) that are not suitable for return due to hygiene or health protection.
- Custom or personalised items.
As most of our products fall into these categories, we do not accept returns or refunds except as required by law.
Shipping Errors
If you receive an incorrect item due to our error, we will arrange for the correct item to be sent to you at no additional cost. You will not be required to return the incorrect item.
Contact Us
If you have any questions about this policy, please contact us:
Email: hello@kareematadebisi.com
⚠️ Please note: By making a purchase, you acknowledge and agree to our strictly non‑refundable policy.